Skype Thrashes and Crashes; TWC DVR problems

Leave a comment

Last week I discussed my hatred to Skype.  Apparently the program has ears.  On both of my test computers, Skype crashes regularly.

No, make that daily and it is not a simple crash.  It is reminiscent of the kind of full system crashes that I haven’t seen since Windows ME.

The crashes involve stealing all the system resources and taking every other program with it that you may want to run after the crash.  Closing the program before a crash doesn’t help as apparently it still doesn’t want to free its resources leading to problems.  I haven’t seen this much misbehaving programs since back in the day of the old terminate-and-stay resident (TSRs) of the DOS era.  But then again, this is now a Microsoft program anyway.  This program needs to be replaced back to the old Messenger program ASAP.

 

On a separate unrelated issue, a month ago Time Warner Cable upgraded their DVRs to version 6.  At the time, I gave the upgrade a 7, however, in the past few days, problems have been rampant.  Among the problems are:

  • Recording starts on shows recorded days earlier.  I have had as many as 3 shows (?) recording at once from totally different times of day.  Two from mid-afternoon and one from early evening all going at the same time.  Every time I stop the recordings, minutes later the recordings start again and keep doing this cycle.
  • Inability to receive some channels without rebooting the box.
  • Partial recordings starting halfway through or ending at the halfway point.
  • Constant breaking up of picture on some channels.

Overall, TWC needs to fix these issues and send out a fix ASAP.  We can’t wait 6 months or so for the next upgrade cycle.  These need to be fixed now.

 

So here we have 2 of the country’s largest companies with faulty software sent out to the masses and then failing.  Does anybody do quality control testing anymore?  It doesn’t seem that way at all.

 

 

Advertisements

Microsoft’s Latest 2 Mistakes

2 Comments

Imagine going into your local hardware store.  You want to buy a new hammer and the salesclerk tells you that the hammer has a lifetime warranty.  All you need is just bring it back for an exchange if anything ever happens to it.  Simple, right?  Not if Microsoft ran the store.

The first product that Microsoft gives to you for your broken hammer is a wooden pencil.  Their claim is that they are both made of wood, but the store no longer carries hammers so they can’t give you a new one.  Unfortunately, you are forced to take the pencil in exchange and try using it like a hammer with very little success. 

Welcome to the disappearance of the long-lasting Windows/MSN Messenger.  Last week, Microsoft forced everybody running their Messenger program to suck up to their inferior product of Skype.  Unfortunately, Skype is NO Messenger.  Here is a list of items missing that I use that SHOULD HAVE BEEN IN Skype:

  • Hotmail email notification. 
  • MSN Today (their newsfeed in a startup area)
  • Microsoft group contacts — these just disappeared with no way of recovering these connections/people.
  • Connections to multiple services – only Messenger and Facebook are accepted, forget all the others.

I really wonder why Microsoft released this product to the masses with so many missing features.  Apparently I am not alone with these missing features as many people have commented on Microsoft’s forums on these omissions.  Their response is that they may show up in a future release.  For now I am stuck with an unusable program with no features I can use.

 

The second product that Microsoft can give you for your broken hammer is a giant inflatable hammer.  Their claim is that it is a hammer despite not being made of wood.  Good luck on using nails with that.  This is exactly the way Microsoft upgraded customers from Hotmail to the lamer and ad-ridden Outlook.  Previously I called it “promising” now I call it “cluttered with ads”.  Don’t get too close to the edge of the screen otherwise ads will pop up and invade screen space.  As far as speed is concerned, it is a little faster than Hotmail, but the ads definitely are a turnoff.  Of course I could spend $20/year to have these ads eliminated, but who wants to give Microsoft more money?

Neither of these products are great and unfortunately both are forced on customers whether they like it or not.  Both needs a lot of work to make them workable and being a useful hammer.

 

My score: 

  • Skype:  2  (Not recommended but forced upon those who used MSN/Windows Messenger)
  • Outlook.com:  3 (A drop from my previous beta grade because of the irritating ads that take precious screen space.)

In conclusion:  Maybe someday Microsoft will give us a REAL hammer for the wooden ones we lost recently.